Shipping & Delivery
After we have received and processed your payment in full, your package will be
shipped out within 1-2 business days. Although we take extra precaution to ensure your package is delivered safely and with no damage to it, we cannot guarantee that it will arrive in perfect condition due to the Postal Service conditions. Once the package has been updated as delivered by the shipping carrier, risk of damages to, or loss of the item passes to the recipient. Please expect your package within 3-7 business days for domestic orders within the U.S.
Please contact email@example.com if you have not received your package within 7 business days of receiving your tracking number.
Chakracare ensures the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address to Chakracare, subsidiaries or delivery services shall be in no way liable or required to issue a resend or refund. Chakracare does not take responsibility for stolen packages once they have been labeled "Delivered" by the post office carrier. If your package has been stolen please seek information from our Customer Service Team.
INTERNATIONAL ORDERS: Customs Regulations Weather Conditions and other
factors may effect shipments that are going to international addresses. These are
governed by USPS and not by Chakracare. Due to the constant change in Customs Fees for every individual country, we can not guarantee that your country will or will not have customs fees added onto your order. If customs fees are due at the time of pick up, the customer is responsible for these charges.
Packages can take between 3-5 business days to arrive at the international carrier. It may then take an additional 10-15 business days to be delivered, depending on your country. If you have not received your package after 20 business days of receiving your tracking number please contact firstname.lastname@example.org.